Duties & Role
– Maintain network and communications infrastructure in support of Allied Maritime Command and the United Kingdom;
– Maintain databases, spreadsheets, and drawings in support of CSU Northwood configuration management activities;
– Maintain and perform asset management audits relevant to systems assigned;
– Diagnose and rectify both physical and logical network issues within and outside of MARCOM HQ;
– Travel to overseas locations as part of the Standing Naval Force Operational Handover team to install and set to work TACSAT and or SEMARCOMM+/SEMARCIS as directed;
– Travel to overseas locations as part of the Standing Naval Force Operational Handover team to install and set to work the connectivity to the deployed BI-SC kits as directed;
– Manage the maintenance and support of ICT infrastructure relevant to the NATO COMMCEN comprising HF & VLF systems;
– Manage the maintenance and support of Cornet matrix switches;
– Assist with planning and supporting/implementing assigned project work packages;
– Utilise procedures, tools, and techniques for monitoring and managing the performance of Information and Communications
Technology Platforms and provide reports as required;
– Install operate, and maintain assigned Information and Communications Technology Platforms;
– Support the integrity of assigned Information and Communications Technology Platforms, support IT Service Continuity Management (ITSCM), Business Continuity, and Disaster Recovery Plans;
– Liaison with other internal CSU staff, external NCIA Service Lines, and other third party customers and technical organisations as required;
– Respond to, and implement solutions for, ITSM tickets relevant to the area of work;
– Perform maintenance of assigned systems/services;
– Stay abreast of technological developments relevant to the area of work;
– Take the initiative to investigate and resolve technical issues in a systematic approach;
– Advise his/her superiors and recommend technical solutions;
– Work on own initiative with limited supervision;
– Deputize for higher-grade staff, when required;
– Perform other duties as may be required
Skill, Knowledge & Experience
– Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience;
– Experience working in NATO or NCI Agency and familiarization with NCI Agency organizational concepts such as Enterprise
Service Delivery Model;
– ITIL Foundation Certificate.
– CISCO Certified Network Associate or Interconnecting CISCO
Network Devices 1 & 2 Certification;
– Minimum 2 years continuous experience in at Network Routing and Switching and at least one of the following specific fields:
o Satellite Radio Communication Systems
o Terrestrial Radio Communication Systems
o Communications/Media Delivery Systems (IPTV, VOIP, VTC,
AV, etc.)
Desirable Experience and Education:
– Harris Radio 117F and/or 117G experience/knowledge;
– GGR Cornet Matrix systems experience/knowledge;
– VTC & AV systems experience/knowledge;
– SEMARCOMM+ / SEMARCIS experience/knowledge;
– INMARSAT based systems experience/knowledge;
– IPTV / Digital signage experience/knowledge;
– Prior experience of working in an international environment comprising both military and civilian elements;
– Knowledge of NATO responsibilities and organization, including ACO, ACT & NCI Agency.