Location: Braine-l’Alleud, Belgium (Full-time on-site)

Duties & Role:

• Change Implementation: Assist in the coordination and tracking of IT network service changes.

• Resource Management: Support the allocation and administration of resources dedicated to Network as a Service (NaaS) initiatives.

• Information Management: Organize, maintain, and ensure the integrity of project-related documentation and data.

• Project Support & Business Administration: Provide general administrative, scheduling, and tracking support to ensure project lifecycle efficiency.

Skill, Knowledge & Experience:

• ITSM & ITIL: Proven experience utilizing IT Service Management (ITSM) tools alongside a functional knowledge of ITIL frameworks.

• Project Tools: Professional experience working with MS Project or ServiceNow platforms.

• Operational Readiness: Ability to operate efficiently within a normal office environment under a G15 equivalent NATO grade.

• Travel Flexibility: Willingness and capability to undertake up to 50 TDYs (temporary duty assignments) within Belgium per year.

• Security Clearance: Must possess an active NATO Secret security clearance.