Activities
The NATO Communications and Information Academy (NCI Academy), located in Oeiras, Portugal, currently delivers NATO technical and operational training on a variety of hardware and software systems. All NATO approved and selected courses must have Course Control Documents (CCDs) as defined in the Bi-SC Education and Individual Training Directive (E&ITD) 75-7, dated 20 March 2025. The CCDs are NATO’s mechanism to ensure responsiveness to NATO E&IT requirements.
The NCI Academy is looking to outsource the development and production of some CCDs for existing NCI Academy courses, and the maintenance updates of some existing CCDs.The intent is to obtain the services of subject matter experts who can develop and update CCDs.The Contractor shall make available personnel capable of providing the services specified in this Statement of Work (SoW).
The Contractor shall provide services in a multinational military/civilian staff environment and typically interact with different training experts and Section Heads to accomplish their tasks. Given the need for the contrctor’s personnel to handle classified documentation, there is a requirement for a valid NATO SECRET Security Clearance as from contract start.
Under the scope of work, the Contractor shall take the lead and work together with the NCI Academy Training Sections to develop or update, aligned with NATO regulations, the following documents for each designated course:
• List of Task Statements, incl. Performance/Task Statement Tracking Matrix
• Course Control Document I – Control Form;
• Course Control Document II – Course Proposal;
• Course Control Document III – Programme of Classes
The Contractor shall be responsible for developing and/or updating NATO Course Control Documents as specified in paragraph 4 of this Statement of Work (SOW).
The Contractor shall adhere to the estimated deliverables and deadlines in paragraph 4 of this Annex. The Deliverables shall only be deemed delivered by the Contractor once approved by the Section/Branch Heads and the Quality Assurance Group (QAG) as appropriate.
The Contractor shall comply with the NCI Academy’s Standard Operating Procedures (SOP) when conducting work.(07.01.10 and 07.01.28),
The Courses CCDs covered under this agreement are the in the following areas:
1. C4ISR Technology (0101)
2. DCOI Level 1 Support Course (9065)
3. FAS Overview Course (9045)
4. AirC2IS courses
5. JADOCS courses
6. JTS courses
7. TOPFAS courses
8. NNMS courses
9. LOGFAS courses
10. MCCIS7 courses
11. NCOP courses
12. INTEL-FS courses
13. Core GIS courses
14. JOCwatch courses
15. NAMIS courses
QUALIFICATIONS
Essential Qualifications and Experience
The contractor should have the following qualifications:
• a Bachelor of Science (BSc) degree in Electronics Engineering, Computer Science/ Software Engineering/ Mathematics/ Electronics or related discipline at a nationally recognized/certified University, with 5 years post related experience, OR: a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this work, with a minimum of 8 years relevant experience.
• Substantial related experience within Quality Management / Instructional Systems Design / Change Management in an individual training and education environment
• Demonstrable experience with NATO Global Programming and the NATO systems approach to training (as described in Bi-SC Directive 75-007)
• Proven ability and results in developing and producing Course Control Documentation
• Recent experience in requirements analysis, designing courses and related Course Control Documentation
• Effective and excellent professional English language spoken and writing skills
• Experience in Microsoft Office
• Knowledge of NATO Education and Training Directives
• Ability to work in an International environment comprising both military and civilian elements
Desirable Qualifications/Experience:
• Experience working at a NATO Education and Training Facility or at ACT JFD E&T
• Prince2 Foundation
• Knowledge of the NCI Academy and NCIA
• Knowledge of NATO Quality Assurance Standards
• Experience working in NATO
• Experience in NATO C4ISR
• Experience with NATO C2 and Functional Services (FAS) applications.
Deliverables
The deliverables shall only be deemed as completed by the Contractor once approved by the Section/Branch Heads and the QAG. The S/BH and QAG will have two weeks to review the deliverable and provide the feedback for final completion and acceptance of the deliverables, provided a mature deliverable is submitted for review.
Coordination and reporting
The Contractor shall coordinate each CCD delivery with the Section/Branch head, their designated representative, or COTR.
Work on development or updating the Course CCDs should only commence after the Section/Branch head has authorised it. The Section/Branch head and the NCI Academy QAG shall have at least two weeks to review and accept the updated CCDs material.
Weekly status report on progress on work is do be provided End of each week.