Location: The Hague, Netherlands
Duties & Role:
- Identify and define appropriate key performance indicators (KPIs) for NDWC Communications Plan;
- Implement and execute the NDWC Communication Plan;
- Draft regular reports analyzing the progress on the Communications Plan and strategy;
Deliverable:
- Define the new objectives and goals for the year in coordination with NDWC Chief, in line with the business strategy and execution. Adjust existing Communication plans to reflect ongoing new objectives
- Create a detailed plan outlining strategies for improving each KPI in line with the overall business strategy and execution. Define monthly campaigns to be executed during the year.
- Execute campaigns according to Communications Plan
- Create and produce communication material (texts, visuals, presentation, etc.) adapted to and related to the execution of the Communications
- Draft regular reports analyzing the progress on the Communications Plan and strategy
- Provide standardized monthly reports detailing short-term achievements and adjustments
- Provide mid-term KPI reports:
- one quantitative report outlining the process for implementing and delivering improvements to the agreed-upon quantitative KPI
- one assessment of the qualitative KPI, detailing perceived behavioral changes and
- leveraging staff member’s feedback on communications efforts thus far.
- Provide annual progress reports summarizing yearly achievements, challenges, and fut plans for continuous improvements, including performance, trends, and comparisons t targets.
Skill, Knowledge & Experience:
General Qualifications:
- BSc/BA in PR, communications, journalism or relevant field, or relevant professional experience.
Essential Experience:
- At least 3 years of relevant experience in communication strategy and execution in the last 5 years.
- At least 2 years of prior experience/knowledge in working with NCIA or any other NATO agencies or organizations such as NATO HQ IS/IMS, ACO, ACT.
- Fluency in English.
Desirable qualifications:
- Proven experience in supporting Digital Transformation by creating engaging communication materials, including video and print, to effectively convey key messages to diverse stakeholders.
- Proven experience in designing and executing communications plans targeted at end users, with the objective of influencing behaviors and supporting adoption of change initiatives.